Incidental Environment Costs

 

Extra Servers - per unit of rack space per month : £30.00
Extra Power - per half amp of power per month : £37.50

 

Planned Engineering: 2 days notice (16 working hours)

Monday to Friday, 9am to 5pm: £40.00 per hour
Outside of Monday to Friday, 9am to 5pm: £60.00 per hour

 

Emergency Engineering: without any notice

Monday to Friday, 9am to 5pm: £60.00 per hour
Outside of Monday to Friday, 9am to 5pm: £80.00 per hour

 

We consider standard engineering time as either telephone support or physical access. If you do not wish to attend in person or if you are not based close to our facilities then our engineer onsite can take instructions over the telephone directly from you.