To help you understand your invoice we break each item down clearly in Below Zero's Self-Service system that can be queried at any time of the day. Prices exclude VAT.

Extra Servers - per unit of rack space per month : £30

Physical Access per hour Mon to Fri, 9am to 5pm : £40
Physical Access per hour outside of office hours   : £60

Telephone Support is charged in the same way that physical access is, as standard engineering time. This means if there is an issue that you don't wish to respond to in the middle of the night or you are not based close to our Facilities then our engineer onsite can take instructions over the telephone directly from you.

Full and half rack options are quoted separately, so each solution is tailored towards your requirements. You may also contact us for impartial advice about your hardware and software requirements.